About one in five people are not suitable for the service for reasons including that the user is currently married or has been married more than four times, provides inconsistent answers in the profile, is homosexual, fails its "dysthymia scale," or is identified as possibly having "severe depression." Warren originally explained that he had done extensive research on heterosexual marriage but does not know enough about homosexual relationships to do same-sex match-making which "calls for some very careful thinking. But at the same time, I take a real strong stand against same-sex marriage, anywhere that I can comment on it." Theodore B.
The unique service that has been often noted by eharmony customers for years is the misuse of the website to incur auto-renewals from members.
Members frequently complain that the website lacks a stable cancellation for membership or the auto-renewal subscription.
Over the last three years, new memberships, retention rates and time spent on the site decreased, primarily due to increased competition.
In July 2012, the 78-year-old e Harmony founder came out of retirement to become chief executive.
Warren closed unprofitable international operations, switched advertisers, made changes to the board, No independent studies of e Harmony's methods or success rates have been published.
Prospective members complete a proprietary questionnaire about their characteristics, beliefs, values, emotional health and skills.Matching algorithms, which the company believes matches people's core traits and values to replicate the traits of happy couples, use these answers to match members with users the company believes will be compatible.After answering a 258-question profile, some would-be customers are frustrated when they are not accepted for the matching process.Please help by either rewriting this article from a neutral point of view or by moving this article to Wikinews.When appropriate, blatant advertising may be marked for speedy deletion with db-spam.e Harmony is an online dating website designed specifically to match single men and women with each other for long-term relationships.